Shipping

Shipping information

 

A Cat Thing offers worldwide shipping

 

Shipping cost is calculated at checkout based on the items in your cart.

 

We ship DHL and other express services to minimize potential issues such as custom rejection, lost package, transit delays, etc. 

 


Please note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the logistics partners we work with, all weights will be rounded up to the next full pound.

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Returns Policy



You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

 

Returns of used and non-defective products will not be accepted.


If you need to return an item, please Contact Us with your order number and details (photo and description of the issues) about the product you would like to return. We will respond quickly with instructions for how to return items from your order.